Senior HR Business Partner 

Available for Interim or Permanent Opportunities | £70–75k

An accomplished and commercially focused Senior HR Business Partner, this candidate brings over 20 years of experience across the hospitality and retail sectors. With a strong track record of leading cultural transformation, improving engagement, and embedding inclusive practices, they offer the ideal mix of strategic thinking, operational delivery, and people-first leadership.

They have partnered closely with executive teams and operational leaders to deliver large-scale people transformation projects, often across multi-site and high-volume environments. Their work has directly contributed to improved retention levels, with a 20% uplift achieved through clear, well-communicated people strategies and a renewed focus on internal mobility. Engagement scores reached 90% under their leadership, supporting an enhanced reputation for both customer and employee experience.

Their expertise covers the full employee lifecycle. From onboarding to offboarding, they bring rigour to core people processes and ensure that teams are equipped with the tools, data, and coaching needed to deliver at pace. They have led significant work on organisational design, creating fit-for-purpose establishment models and developing clear role profiles that align brand values with operational requirements.

Reward strategy is another area of strength. They have successfully introduced defined pay structures and supported a shift in leadership mindset around the link between reward, retention, and performance. Their ability to balance fairness with commercial outcomes has added real value across both head office and front-line teams.

This candidate also brings significant strength in employee relations and employment law. They have managed complex casework and coached senior stakeholders through sensitive situations, always with a focus on fair, timely, and legally sound outcomes. Their calm, confident approach builds trust and supports better decision-making at all levels.

Inclusion, well-being, and leadership development are at the heart of their approach. They have led award-nominated networks, delivered high-impact I&D strategies, and driven representation improvements in leadership roles. They are also a trained mental health first aider and bring a strong awareness of how to build supportive and inclusive working cultures.

With a proven ability to lead and develop high-performing HR teams, this candidate is well-placed to step into either an interim or permanent role. They are open to opportunities where they can drive meaningful change, support leadership teams, and deliver measurable outcomes across the people agenda.

To arrange a conversation or request further details, please get in touch.

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